Contact information

Contact Information

JollyTowel is committed to maintaining clear and accessible communication with our customers.

For questions about products, orders, shipping, returns, refunds, payments, or general customer support, please use the contact information below.

Business Information

Store Name: JollyTowel
Website: jollytowel.xyz
Founded: 2022

Business Address:
JollyTowel
3000 Broadway St
Paducah, KY 42001
United States

Customer Support

Email: support@jollytowel.xyz
Phone: +1 716-652-8111

For order-related inquiries, please provide your order number and the email address associated with your purchase whenever possible.

Returns

Before returning a product, please contact:

support@jollytowel.xyz

Our customer support team will provide the applicable return instructions. Please do not send products back without first contacting us, as doing so may delay processing.

Eligible purchases are covered by our free 30-day return and refund policy, subject to the conditions stated in our Return & Refund Policy.

Shipping

JollyTowel provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.

For questions about an order currently in transit, contact us and include your order number so we can review the available shipping information.

Customer Care

We aim to provide straightforward, helpful support before and after your purchase. If you need assistance with your JollyTowel shopping experience, please contact us using the information above.